PowerFlow Canada collects personal data such as name, email, and company affiliation when you use our contact forms, subscribe to reports, or access our operational dashboards. This information is used solely to provide and improve our energy system monitoring services, manage your account, and communicate about service updates or infrastructure alerts. We do not sell your personal data.
Our integrated platforms process non-personal, aggregated data related to energy consumption patterns, grid performance metrics, and forecasting models. This operational data is essential for system stability and reliability analysis. AI-driven insights are generated from anonymized datasets and are used to enhance grid monitoring and predictive maintenance services.
We may share your personal data with trusted third-party service providers who assist in our operations, such as cloud hosting for our monitoring platforms or secure communication services. These partners are contractually bound to protect your data and use it only for the purposes we specify. We do not share data with advertisers or unrelated commercial entities.
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Our security protocols include encryption, access controls, and regular audits of our digital infrastructure. Despite our efforts, no online transmission is 100% secure; we encourage users to protect their login credentials.
You have the right to access, correct, or request deletion of your personal data held by PowerFlow Canada. You can opt-out of non-essential communications at any time. To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Officer at privacy@powerflow.com. This policy is governed by the laws of Canada.
This Privacy Policy may be updated periodically to reflect changes in our operations, legal requirements, or technological advancements. We will notify users of significant changes by posting the updated policy on our website with a revised effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.